 Question 1

0 out of 2 points

Comments made during a conflict are usually made with no awareness or prediction about

the likely response they will elicit.

Selected

Answer:

Tru

e

 Question 2

2 out of 2 points

Deception, when undetected, may become a burden for the deceiver.

Selected

Answer:

Tru

e

 Question 3

2 out of 2 points

A _________ is meaning that is not explicitly said but that is gleaned from every

aspect of the context, including the way something is said, who is saying it, or

the fact that it is said at all.

Selected

Answer:

metamess

age

 Question 4

2 out of 2 points

Three of the more difficult elements of interpersonal communicating are:

Selected

Answer:

Deception, aggression, betrayal

 Question 5

2 out of 2 points

Initiating interaction with a client with the question “How can I help you?” is

problematic, because

Selected

Answer:

it suggests you are taking responsibility for the

client’s situation.

 Question 6

2 out of 2 points

______ conflicts are expressions of aggression in which the sole end is to defeat or hurt the

other.

Selected

Answer:

Nonrealistic

 Question 7

2 out of 2 points

When communicative behaviors interlock to produce more

positive feelings about a relationship, the participants are said to

be in a(n)

Selected

Answer:

generative

spiral

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 Question 8

2 out of 2 points

Wording client goals or targets in continuous terms is recommended because

Selected

Answer:

any level of improvement is recognized as an

achievement.

 Question 9

2 out of 2 points

Transformational leadership is recommended for helping relationships. Which of

the following is not an aspect of transformational leadership?

Selected

Answer:

Emotional

stimulation

 Question 10

2 out of 2 points

Which of the following is not a necessary requirement for choosing which of the

client’s issues or problems to address?

Selected

Answer:

Guil

t

 Question 11

2 out of 2 points

It is impossible to extend favor without engaging in favoritism.

Selected

Answer:

Fals

e

 Question 12

2 out of 2 points

The prevalence of interethnic marriages is increasing in the U.S.; however,

research on communication and relational development within these dyads is

limited.

Selected

Answer:

Tru

e

 Question 13

2 out of 2 points

In interpersonal relationships, most people operate from a _________ until they

discover that someone lied to them.

Selected

Answer:

Truth

bias

 Question 14

2 out of 2 points

_______ occur when the actions of each person in a relationship magnify those of

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