*JUN208132101*

IB/G/Jun20/E12 8132/1

Thursday 21 May 2020 Afternoon Time allowed: 1 hour 45 minutes

Materials

For this paper you must have:

• a calculator.

Instructions

• Use black ink or black ball-point pen.

• Fill in the boxes at the top of this page.

• Answer all questions.

• You must answer the questions in the spaces provided. Do not write outside

the box around each page or on blank pages.

• If you need extra space for your answer(s), use the lined pages at the end of

this book. Write the question number against your answer(s).

• Do all rough work in this answer book. Cross through any work you do not

want to be marked.

Information

• The marks for each question are shown in brackets.

• The maximum mark for this paper is 90.

Please write clearly in block capitals.

Centre number Candidate number

Surname

Forename(s)

Candidate signature

I declare this is my own work.

GCSE

BUSINESS

Paper 1 Influences of operations and HRM on business activity

For Examiner’s Use

Section Mark

A

B

C

TOTAL

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IB/G/Jun20/8132/1

Do not write

outside the

Section A box

Answer all questions in the spaces provided.

For questions with four responses, only one answer per question is allowed.

For each question completely fill in the circle alongside the appropriate answer.

CORRECT METHOD WRONG METHODS

If you want to change your answer you must cross out your original answer as shown.

If you wish to return to an answer previously crossed out, ring the answer you now wish to select

as shown.

0 1 . 1 Identify which of the following is a characteristic of a tall organisational structure.

[1 mark]

A Junior employees make more decisions.

B There are few employees.

C There are many levels of the hierarchy.

D There will be a short chain of command.

0 1 . 2 Which of the following describes a situation when a profit must be made?

[1 mark]

A Revenue is equal to total costs.

B Revenue is higher than fixed costs.

C Total costs are higher than revenue.

D Total costs are lower than revenue.

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Turn over ►

IB/G/Jun20/8132/1

Do not write

outside the

box 0 1 . 3 Which of the following is an explanation of opportunity cost?

[1 mark]

A Identifying business opportunities and bringing together

resources to meet them

B Seeing a problem with the way things are done and thinking

of a better way of doing it

C Seeing a gap in the market and calculating the cost of entering

the market

D The cost of making one choice concerning the use of limited

resources at the expense of an alternative choice

0 1 . 4 Which of the following would be correct if a business decreases its span of control?

[1 mark]

A The junior employees would have more independence and

make more decisions.

B There will be a passing down of authority to more junior

employees.

C There are less levels of hierarchy in a business’s organisational

structure.

D There would be a smaller number of people for whom a

manager is directly responsible.

0 1 . 5 Which of the following describes the process of collecting and interpreting information

about a particular job?

[1 mark]

A Curriculum Vitae

B Job advert

C Job analysis

D Person specification

Question 1 continues on the next page

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